· RustDesk Team · Troubleshooting
RustDesk Connected Waiting for Image: Full Fix Guide
"Connected, waiting for image" means the remote screen isn't being captured. Here's every cause — headless machines, sleep, codecs, drivers — and its fix.
Troubleshooting
Diagnose connection, display, configuration, and licensing symptoms with targeted checks and safe escalation paths.
· RustDesk Team · TroubleshootingTeamViewer Commercial Use Detected: How to Fix It
Flagged for commercial use on TeamViewer? Here's the official appeal process, what actually counts as commercial use, and the self-hosted way to avoid it.
· RustDesk Team · TroubleshootingAnyDesk Commercial Use Detected: How to Fix It
Flagged for commercial use on AnyDesk's free version? Here's the official whitelist process, what counts as commercial use, and the self-hosted way to avoid it.